As the IT Manager at Gridmatic, I’m responsible for keeping our technology systems running reliably and securely to support our AI-driven energy trading platform. My day-to-day involves monitoring system performance, troubleshooting technical issues, and making sure our cloud infrastructure is optimized for both speed and stability. I work closely with engineering and data science teams to ensure they have the tools and access they need, while also managing user accounts, permissions, and security protocols. In addition, I lead efforts to improve our IT processes, support compliance with industry standards, and help plan for future infrastructure needs as the company grows.

As the IT Decommissioning Manager at Vallecitos Nuclear Center, I oversee the safe and compliant removal of IT systems, ensuring proper asset management, data security, and adherence to regulatory standards. I coordinate decommissioning efforts, manage risks, and ensure minimal disruption to plant operations, while maintaining detailed documentation for audits and legal purposes.

As the IT Project Manager for the San Jose nuclear training site, I oversee the planning, execution, and delivery of IT projects, ensuring they align with the site's training objectives as well as any remote sites around the globe. I manage resources, timelines, and budgets while coordinating with upper management to deliver technology solutions that enhance training efficiency and security.

As an IT Field Engineer for State Farm, I provided on-site support for the installation, maintenance, and troubleshooting of IT systems and infrastructure. I ensured seamless operations by diagnosing hardware and software issues, collaborating with teams to resolve technical problems, and assisting with system upgrades.

As your IT Troubleshooting Specialist, I will diagnose and resolve any technical issues related to hardware and software on your computers. I systematically analyze problems, gather information, and implement solutions to ensure smooth operation and optimal user experience. I have worked with computer systems as far back as Windows NT 3.1 and as new as Windows 11.